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Customer Reviews.

service

5

Good customer care

16 July 2021

sales

5

Alex was exceptional

15 July 2021

sales

5

Very helpful sales.

15 July 2021

service

5

Polite helpful staff good service

12 July 2021

service

5

Excellent service and a friendly team.

12 July 2021

service

5

Sorted all that was needed quickly and efficiently

11 July 2021

service

5

I was sent a video with step by step stages the car went through during service.

11 July 2021

service

5

Staff very friendly and professional. Show room is immaculate.

09 July 2021

sales

5

Everything was explained, all my questions were answered. Very professional, and friendly sales person -

08 July 2021

sales

5

Alex at Bury St Edmunds Mini showroom was extremely helpful and accommodating, during my test drive, purchase and pick up of my new Mini.

06 July 2021

sales

5

Everything was ready and every detail was perfect and it's obvious how proud the staff are to sell such a good product.

06 July 2021

sales

5

the car delivery was slightly delayed but we were kept informed and the handover was hassle free.

06 July 2021

sales

5

Very warm and friendly staff

06 July 2021

service

5

Service completed on time and car cleaned.

03 July 2021

service

5

because it was free

29 June 2021

sales

5

Kept up to date with progress of the car.

29 June 2021

sales

5

Great help from Jeff Pym. 3rd mini purchase from Jeff Pym and constantly exemplary in his Knowledge and excellent customer relations.

28 June 2021

service

5

Always met with a smile and very helpful.

27 June 2021

service

5

Found staff very professional and helpful

25 June 2021

sales

5

The dealership was a joy to deal with. Extremely helpful and professional throughout, with a real concern for me as a customer.

21 June 2021

service

5

My car was booked in for a suspected very expensive job but on further investigation by the workshop what was thought to be the issue was checked eliminated but what was causing the problem was identified and changed saving me a lot of money.

20 June 2021

service

5

good service as always

17 June 2021

service

5

Very happy

07 June 2021

sales

5

Excellent experience

06 June 2021

service

5

All the staff were very professional, friendly and concerned. I was kept informed at all stages (very important) even when changes were required. Everything was carried out to perfection.

03 June 2021

sales

5

Everything was explained to us about the car and mini app Declan the sales advisor was very helpful.

02 June 2021

sales

5

I was always kept updated and informed at all times

30 May 2021

sales

5

Was well informed. All my questions answered and felt very looked after

30 May 2021

service

5

All works carried out to a good standard and service customer service is brilliant as always

27 May 2021

sales

5

Patient. Explained everything really well. And was not pushy on sales ... which I loathe!

24 May 2021

service

5

Very helpful

18 May 2021

service

5

We are always well looked after by Jardine BSE.

17 May 2021

service

4

The job took 1 hour longer than originally expected. But the result was fine

11 May 2021

service

5

The experience was hassle free.

11 May 2021

service

4

Car went in for warning light investigation. Communication from the service desk was excellent with a full explanation of the repair needed with costs for each element broken down.

06 May 2021

sales

5

Easy process from start to finish. Solid staff who breathed 'Mini' - a receptionist who came out from behind her desk to show me to Alex's work station and offer coffee (which was very good) - Mini's are inanimate but yours is a people industry.

05 May 2021

service

5

Very happy with everything

02 May 2021

service

5

Customer service Is always extremely helpful.

02 May 2021