OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
97 ratings and 57 comments received in the last 90 days.
06 July 2024
Salesman courteous helpful with questions.
03 July 2024
Declan, Alex and Kitty at Jardine Bury St Edmunds have been great looking after me and my family with Mini products
29 June 2024
Nothing was too much trouble
29 June 2024
Staff very knowledgeable, helpful, polite and very friendly.
31 May 2024
Alfie kept me updated through the whole process and was very helpful with any questions I had.
12 May 2024
Excellent service. Good price. Everything about the car explained carefully.
09 May 2024
Patient attentive staff, listened to my needs. Kitty was outstanding.
21 July 2024
Even cleaned the car inside and out
20 July 2024
Very good
20 July 2024
Everything was explained and was a great service
20 July 2024
As I said above they are always welcoming when you visit and will help with any questions
18 July 2024
BMW great , My Mini countryman, Great car . Jardine not so . After sales not so .
17 July 2024
Always excellent customer service
16 July 2024
Good level of service and professionalism
15 July 2024
Changed garages from Norwich to here due to appalling customer service previously . Bury is poles apart. Actually listens to their customers.
09 July 2024
They go above and beyond in their service
06 July 2024
Jardine Bury St Edmunds provided a very professional and hospitable service experience.
17 July 2024
Very quick delivery and helpful salesman